Frequently Asked Questions

Frequently Asked Questions

Q1. Why should I be concerned about cleaning my laptop LCD display screen?

A. Your laptop LCD display screen is the single, most expensive, component of your laptop computer, the easiest to damage and the hardest to clean. The replacement cost of a damaged active-matrix, colour LCD display screen often exceeds $2,000.

Q2. My Apple PowerBook Owners manual recommends a mild glass cleaner to clean my LCD display screen. Is this OK?

A. Vinegar & water is the only safe glass cleaner for plastics, but this has no ANTI-STATIC properties, does not RESIST FINGER-PRINTING and cannot PREVENT SCRATCHING or EXTEND the life of your LCD display screen surface.

Q3. Why can I not use a glass cleaner on my laptop LCD display screen?

A. Do not make a $2,000 mistake cleaning your laptop screen with a $2 glass cleaner & a paper towel. LCD display screens are almost universally made of plastic. Plastics & computer manufacturers consistently do not recommend alcohol or ammonia - based cleaners. Repeated applications of alcohol on plastic will turn your screen surface yellow, make it brittle and cause stress cracking (hairline scratches) on your screen surface.

Q4. I have been buying a brand name computer screen cleaner at one of the local computer & office supply superstores. Do you think this product would be safe for laptops?

A. Probably not. One of the best known brands has recently relabelled their alcohol-based, pouch & wipes glass screen cleaner for Laptop use. Most commercially available computer screen cleaners are formulated to clean glass - not plastic, and contain either alcohol or ammonia. Look for: Avoid Prolonged Skin Contact, Use in Well Ventilated Areas & Flammability warnings as your tip-off to the use of alcohol-based cleaners.

Recently several Dusting Sprays have appeared on store shelves and in TV commercials. Endust for Electronics and PerfectData StatClean appear to be two virtually identical products, yet Endust says you can clean your laptop screen with their cleaner, while PerfectData StatClean carries the following warning: Do not spray cleaner onto LCD screens. We also have special concerns when addressing the exceptional cleaning requirements of High Resolution Graphics Displays (see FAQ #8) with either of these products.

Please call or E-mail for more specific product & user information.

Q5. What makes Klear Screen different from other screen cleaners?

A. Klear Screen is unique. It safely cleans and replenishes your screen surface with a non-toxic, non-damaging, 3-step liquid polymer-based formula that LIFTS and DISSOLVES surface contaminates and fingerprints, floating debris off the screen surface, leaving an ANTI-STATIC coating which dramatically reduces surface friction, resists fingerprinting and provides a renewable protective screen barrier

. Q6. What is different about cleaning my PDA screen?

A. Your PDA requires the most sophisticated screen cleaning products available. The use of a stylus and repetitive pen-strokes can eventually damage your screen surface. The surface also tends to accumulate fingerprints and oils from your hands. Klear Screen's unique formula contains a protective surface lubricant, which renews your screen surface every time it is applied, removes fingerprints instantly and leaves a renewable screen surface that is teflon-smooth to the touch. It resists new fingerprints and may dramatically extend the service life of your PDA screen.

Q7. Is Klear Screen compatible with the Brando Workshop screen protectors I use on my PDA?

A. Klear Screen is 100% compatible with the externally applied Brando Workshop film protectors for the screen surface of your PDA. Klear Screen will clean your Brando Workshop covers without damage, enhance the writing feel of the surface and extend the usable service life of the cover.

Q8. Why do I need a special cleaner for my new High Resolution Graphics Display monitor? The Owners manual specifically warns against using glass cleaners. Is Klear Screen compatible & safe for cleaning my monitor?

A. High Resolution Graphics Display monitors from SONY, Dell, NEC, & Hitachi currently utilise externally applied, optical-grade, anti-reflective and ultra-violet UV) reducing coatings. The new SONY, Dell, NEC & Hitachi monitors now incorporate these coatings. Klear Screen is a state-of-the-art cleaner for precision & multi-coated optics and is internationally recognized for its unique, non-damaging, alcohol & ammonia-free formula. Klear Screen is specifically recommended for safely cleaning the optical-grade coatings applied to these high-end monitors

. Q9. Which is more important - the cleaner or the cloth?

A. Cleaning precision optical-grade surfaces and coatings require both non-damaging cleaners and polishing cloths. Klear Kloths are engineered for cleanroom use, are wood pulp & lint-free with extremely low polyester content and meet the most stringent requirements of the aerospace, optical and magnetic media storage industry. Klear Kloths absorb 5 times their weight in liquid and are washable and reusable. There are currently no other cleaning products commercially available that combine the performance of both Klear Screen & Klear Kloths. Klear Screen Singles wet & dry duo-packs combining both Klear Screen & Klear Kloths have been selected by CNN West Coast Bureau, as the only approved optics cleaner for their broadcast-grade camcorder lenses.

Q10. Your Klear Screen Application Guide mentions cleaning CDs, CD-ROMS and DVDs. Can you give me more information?

A. Klear Screen is unsurpassed for safely cleaning CDs since their introduction in 1979 and DVDs since their introduction in 1990. The combination of Klear Screen & Klear Kloths are unequalled at any price.